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How to manage multiple service providers successfully

Welcome to this easy to follow guide on getting the most from your outsourced and managed IT functions.

In this handbook we answer following questions:

  • How to review your current service providers?
  • How to measure a provider's ability to integrate?
  • How to challenge the outcomes a service provider is creating?
  • How to develop a service network between all your providers?
  • Next steps?

Read also: introduction to service integration and management (SIAM)