What's in it for me?
Welcome to this instructional guide for IT pros who are trying to get all their internal and supplier service management tools talking to each other and sharing data. Fully integrated software and services sounds great in theory, but what does it look like in real life? We know IT has been tussling for decades to get this stuff right, so what’s changed?
- Case study
- Doing it "old way" vs. doing it "new way"
- building easy integrations and how to do changes
- How to sell this to your boss?
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