Managed Services Strategy Series: Leave the Swivel Chair Interface in 2021
IT'S TIME TO LEAVE THE COPY & PASTE METHOD IN THE PAST
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Each episode in our Managed Services Strategy Series serves to provide you a step by step guide to improving your managed service offering both internally in your business and externally for your customers. We break down the benefits and best practices of incorporating integrations as part of your business strategy and show behind the scenes demos and success stories to give you an inside look.
The third part in our series dedicated to providing Managed Service Providers with insights and strategies to improve their MSP offering internally and externally.
In this session
What the swivel chair integration method is and why it is still being utilized
What some of the advantages and disadvantages of using this method are
An introduction to new integration strategy concepts that are more efficient than the swivel chair method
"I think organizations we talk to are relieved that we have a solution and it’s not a native solution. Some companies have struggled to perform this work themselves using the built in ServiceNow tools or things of that nature and they’re really glad that we have figured out a better way and ONEiO is powering that. They’re excited to hear we have this capability"
BEN WEBER, SENIOR MANAGER OF MANAGED SERVICES ENGINEERING
