Managed Services Strategy Series:
Best Integration Practices
The First Video in Our Managed Services Strategy Series
In this video, the Best Integration Practices Service Providers can take to create a more complete MSP offering is discussed.
Main Topics Include:
- The strategy and the best practices we've seen in the past 10+ years in the IT industry
- How Service Providers are simplify and driving automation through automated integrations
- How they are commercializing integrations to their end customers
- The 4 Step Road to Success of becoming a more successful Managed Service Provider
The sessions is concluded with a brief demonstration of an incident management process between ServiceNow and JIRA using a ONEiO integration between the two platforms.