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[Free download] How to integrate with Cisco Smart Bonding

In this guide we'll cover:

  • How Cisco announced  Smart Bonding as a recommendation for its partners to connect their ITSM tool with the Cisco Technical Assistance Centre (TAC)
  • How building an integration between the ITSM tool and the TAC requires three specific roles: a project manager, a developer, and an incident manager or process owner and what each of these roles is responsible for
  • What is the best way to integrate with Smart Bonding
Cisco_Smart_Bonding_Guide_mockup


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Roope Kaukinen
Senior Integration Architect at TietoEvry
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“We were able to focus on our core business and save a remarkable amount of time on client projects by cutting out all unnecessary integration development, maintenance, and modification hours. And clients are of course happy with this – many of them have started using ONEiO themselves after learning its benefits with us.”

Read more about our work with TietoEvry