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Integrate ServiceNow & Jira in 4 simple steps

SEE HOW >

ONEiO-ServiceNow-Jira-Integration

TRUSTED BY LEADING IT SERVICE PROVIDERS

Bayer
Phoenix
IBM
Cognizant
CDW
NokianTyres
Volkswagen

ServiceNow <> Jira integration:
4 steps to success

STEP 1:
Create a free trial account

START FREE TRIAL

STEP 2:
Create a Jira Endpoint

STEP 3:
Create a ServiceNow Endpoint

STEP 4:
Our rule bot automatically compiles routing rule sets that you can edit or update later.

ONEiO-ServiceNow-Jira-integration_simplify

 

We simplify even the most complex ServiceNow <> Jira integrations

Building integrations on top of your ITSM tools creates technical complexity that increases exponentially with each new integration. ONEiO houses your integrations, leaving ServiceNow and Jira to do what they’re designed to do.

ONEiO integrations are built to handle:
  • Systems using different data structures
  • Complex platform customizations
  • Disparate workflows

 

Out-of-the-box capabilities:
  • Bi-directional creation & update of tickets, with all standard and custom fields
  • Bi-directional syncing of work notes and comments. Automated handling of private and public comments from Jira
  • Bi-directional syncing of attachments
  • All API authentications are covered
  • Handling of Jira transitions vs.  ServiceNow state changes
  • And much more!

 

ONEiO-ServiceNow-Jira-integration_outside-box

 

Denise Taylor
ServiceNow Platform Architect at AHEAD
Quotation mark

“I’ve been in IT almost 30 years now and I’ve worked with a lot of vendors and I have to say, ONEiO is towards the top of my list of being easy to work with and really trying to go out of their way to help us be successful as customers. They’ve been phenomenal to work with.”

Ready to integrate ServiceNow & Jira on your own?

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